Blog
- Bad signups ain't all bad
Signup quality matters, but it doesn't mean you have to always say no to bad signups.
- User research vs. User understanding
When it comes to product discovery, two distinct skills often get mixed up: Conducting user research Actually understanding users To understand users, you ne...
- Two types of “high-level” talent
In the world of “high-level” talent, you'll run into two types of people: 1. The experienced craftsman These are people who have years of experience doing in...
- Quantify feature value, truth-seeking vs. POV, no-code for PMs
I recently did a Q&A with Esteban Contreras, VP of Product at Fleetio, on his newsletter Product State. We chatted about some interesting product management ...
- The better solution doesn't always win
We've moved past the point where product managers and founders use the Henry Ford quote (car vs. faster horse) to justify not talking to users. But there's a...
- Users not activating? Treat the cause, not symptoms
Here is a common mistake SaaS teams make when working on activation: You notice users dropping off before completing a basic setup task (that's not even that...
- The path dependence trap
By now, most founders and product managers know not to fall into the "build trap" — in other words, getting stuck building products nobody wants. To avoid th...
- A slightly tweaked "Rocks, Pebbles, Sand" analogy
When it comes to product planning, the common advice is to think of it as filling a jar: You start with Rocks (big bets), then add in Pebbles (mid-size featu...
- Facts vs. Opinions
What most product managers get wrong about "facts, not opinions."
- How mobile signups impact activation rate
Why mobile signup ratio matters so much for SaaS activation.
- Depth of experience > Length of experience
Early in your career, your skills tend to grow linearly with your experience. However, after a few years, this growth curve stops being a given. The worst po...
- Thoughts on conversational UI
Chatbots are making a comeback. Does your product also need a conversational UI?
- An in-depth guide to conversion rate analysis for B2B SaaS
An in-depth guide to help you analyze any type of conversion funnel in B2B SaaS.
- Shopify's "Swinging the Pendulum" technique
How Shopify operates by changing directions, and what you can learn from it.
- Data literacy is the foundation of PLG
Data is the foundation of PLG, and the foundation of data is not fancy tooling or complex math, but a solid data understanding across the organization — commonly referred to as 'data literacy.'
- How today's top SaaS companies build an ecosystem moat
How companies like Notion, Miro, HubSpot, and Canva leverage ecosystems to grow, and what you can steal from their strategies.
- How to craft your bespoke product roadmap (template included)
A non-BS guide to product roadmapping — principles to follow, elements to include, and how to choose the right format.
- A short story to illustrate why “Product Owner” is a pointless role
A short story to illustrate why having "Product Owners" sit between Product Managers & Engineers to write user stories, prioritize the backlog, and help with delivery rarely makes sense.
- Don't remove your onboarding questions
My take on a classic debate in PLG — "Should you remove onboarding questions?"
- Good decision, bad decision, indecision, and fake decision
The true definition of a good decision, and why it matters.
- Idea validation is not binary
The result of your idea validation isn't a simple YES/NO. It lives on a confidence scale.
- Learnings from our transition to usage-based pricing
How we rolled out usage-based pricing at Landbot to increase NRR by 26%, and what I learned along the way.
- How to improve product sense: A practical guide
8 practical exercises you can do to improve your product sense.
- A complete guide to retention and churn rate analysis for B2B SaaS
Different ways of measuring retention and churn for B2B SaaS.
- The not-so-glamorous reality of product management
It's not all sunshine and rainbows.
- 4 types of product hypothesis
Avoid confirmation bias when running product experiments with these 4 types of hypotheses.
- Fundamental product manager skills
The core "muscles" of every good product manager.
- Beware the sunk cost trap
Why "I've invested too much to quit now" is a deadly fallacy when building a product.
- So you want to be a startup PM?
Joining an early-stage startup as a PM sounds exciting, but here's what you need to know.
- Yes, you should ask what users want
Building a product is not just about finding jobs to be done.
- Mobile onboarding for B2B SaaS
How B2B SaaS companies can improve their mobile onboarding to activate more users.
- How I manage personal growth with a Notion dashboard (template)
How I built a personal "operating system" to manage my goals, projects, and learnings. Notion template included.
- No-code 101: What, Why, and How?
An introduction to building software without code (aka no-code development).
- Common product prioritization mistakes
Product prioritization is more than just frameworks. Here are 6 common product prioritization mistakes and ways to fix them.
- Product management in different contexts, explained through analogies
“So, what exactly does a product manager do?” After years spent as a product manager, I still don’t have a good answer to this question. I’ve accepted that t...
- Practical tips for new remote workers
Since the start of COVID, an increasing number of companies are embracing remote work (aka WFH) — either as a perk or their default setup. As a big remote wo...
- What product sense is and isn't
We often hear how important Product Sense is to a product manager. It’s like the sharp vision of an eagle, helping it locate prey from miles away. That’s why...
- Freelance marketplace 2.0: Where the future of work happens
Unless you have been living under a rock, you have most likely heard of the term “freelance economy” — which currently makes up 35% of the U.S. workforce and...
- 3 lessons learned as a first-time startup PM
Being a product manager is hard. You have to lead without authority, wear multiple hats, and take blames for (almost) everything. But you know what’s even ha...